Lean Six Search Group
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EP 01Feb 02 · 2026

Leading in the age of AI.

Alexander Gondris
COO North America, Give Back Beauty

In the first episode of Link by Link, Alexander Gondris, COO North America at Give Back Beauty, shares unique leadership experiences in supply chain, contrasts big and small organisations, and reveals why people and data management are the true foundations of operational excellence.

Alexander Gondris
Alexander Gondris — Leading in the age of AI.
About the guest

Alexander Gondris.

Alexander Gondris is Chief Operating Officer for North America at Give Back Beauty. He has built his career across operations strategy in both Fortune 500 environments and faster-moving challenger brands.

The conversation

Derek Lutz in conversation with
Alexander Gondris.

What do large organizations frequently get wrong that smaller companies get right? And vice versa?

Large organizations tend to have a lower appetite for quick action and focus on precision. In contrast, small companies have a strong appetite for speed, often moving rapidly but sometimes without clear direction. This difference creates a contrast: small organizations might move quickly but not always efficiently, while large ones are cautious yet may sacrifice innovation for certainty.

How do entrepreneurial, private-equity-backed businesses differ from large organizations in supply chain operations?

Larger organizations prefer acting with precision and certainty before executing decisions. Smaller, entrepreneurial companies often "fail forward" more frequently, leading to higher success rates but less efficiency. Progress tends to be nonlinear in smaller businesses, requiring adaptability and resilience.

What motivated your move from Europe to the US for your career? Was it strategic, accidental, or emotional?

The move was primarily driven by a personal connection.a single individual presented a compelling opportunity. While there was an element of strategy, the experience turned out to be much more emotional than expected. Transitioning across continents involved more personal impact than originally anticipated.

In a resource-constrained, growth-driven environment, how do you balance process discipline with adaptability?

Two things stand out: providing clear direction and developing a strong understanding of risk. In environments where data and process reliability are limited, leaders need to accept inherent risk, identify it, learn to live with it, or find ways to minimize its impact. Too much caution can paralyze progress; decisive movement in the face of risk is essential.

Are there notable differences between American and European approaches to supply chain leadership?

Europe exhibits wide diversity in culture and approach, so there isn't a single "European model." The US stands out for its palpable energy, urgency, and intensity to create and succeed. This sense of urgency and the drive to deliver is a unifying characteristic observed across American organizations.

If starting from scratch today, how would you rebuild a supply chain organization?

People remain fundamental.building the right team quickly is paramount. Data is the next priority: establishing a solid base of controlled, accurate data from the start. Without high-quality data, deriving insights is impossible, regardless of technological advances.

Does the hierarchy "People, Process, Technology" still hold?

For me, the order remains People, Process, Technology. Humans are meant to interact with one another and use technology as a tool, coordinated by effective processes. While the industry's balance is shifting, this traditional hierarchy underpins successful organizations.

What is your "secret" to effective leadership?

Building genuine relationships and solving problems collaboratively are key. Bringing together a good group of people fosters enjoyment and productivity. A collective vision and ensuring that everyone understands the purpose behind their work are central to team success.

Advice for challenger brands competing with market leaders in supply chain?

Be absolutely clear on differentiation and target consumers. Find compatible partners.3PLs, co-manufacturers, packaging suppliers.who understand volatility and are willing to adapt. True partners who see themselves as part of your team make the journey much simpler.

What is the next "shiny object" or misunderstood disruption in supply chain?

Artificial intelligence is the major disruptor. Most people understand only a fraction of its potential impact. AI is accelerating at a profound rate, with consequences for supply chains heavily reliant on data and technology. The industry collectively overestimates its mastery of AI, yet its transformative effects have only begun to materialize.

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